Return Policy

Return Policy

We understand that there are many landscape lighting fixtures on the market and it can be difficult to choose between quality and price.  All fixtures, accessories and supplies listed on our site our manufactured only by some of the highest rated landscape[e lighting and irrigation manufactures in North America.  We do not manufacture any of our products, we simple choose the most tried and tested quality brands and products that have been used by contractors for years and years, and make them available to the everyday public at affordable prices.

Try it Before You Buy it Policy

We offer a few of our most popular lights on a 14 day trial basis.  This offer allows consumer to purchase any of our 3 Try it Before you Buy it kits at a discounted price so they can feel the quality of our products and also test the performance using the battery operated King Innovation Insta-Light.  If for whatever reason you decide that these products are not for you it can be returned within 14 days for a full refund and pre-paid shipping returns.  However if you like the quality and performance you get to keep the lights at the discounted rate for your upcoming projects with no additional fees applied to any future orders.

Our Return Policy on All other product is as follows:

Broken or Damaged Fixtures: Any broken or damaged fixtures can be returned within 30 days unless special terms have been discussed previously and assuming there is no external damage caused by installation or customer deficiencies.   Should a product become defective within 365 days at no fault of the customer it will be fully replaced with free shipping.

All fixtures and accessories have a 30 day return period for a full refund should you decide you no longer require them assuming they are still in relatively new condition and subject to inspection

Our Overall Return Policy is that we want the customers to be happy.  We offer a premium quality product and want you to have the best and enjoy your landscape for many years to come so if for any reason you are not satisfied, please email Cal@LightingDoctor.ca and we will make it right and ensure your satisfaction as we have done for thousands of other over the years. 

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